Legal
This policy explains how Buried614 handles completed digital rewards, duplicate payments, failed delivery, wrong usernames, reversals, and PayPal disputes.
Last updated: May 5, 2026.
Final Digital Rewards
Donation checkout purchases are for digital in-game rewards and server support. Because rewards are digital, delivered in-game, and can affect the economy immediately, all completed digital reward purchases are final unless Buried614 confirms a duplicate payment, unrecoverable failed delivery, or other staff-approved exception.
Before Paying
Review the cart before PayPal checkout. Staff may decline refund requests caused by choosing the wrong package after delivery.
Enter the exact Buried614 in-game username. Wrong-name claims may be denied if the reward was already delivered or claimed.
After payment, log in-game and type ::donated. If it does not arrive, contact support before opening a PayPal dispute.
Support Review
If PayPal charged you but the website or game did not create the reward record, contact support through Discord or the Support page. Include your website email, in-game username, package, payment time, and PayPal transaction reference.
Buried614 may fix the order, resend or mirror the reward record, replace the reward, or approve a refund if staff confirms the order cannot be delivered.
Reversals
Payment reversals, chargebacks, unauthorized disputes, or refund abuse after delivery may result in reward removal, account restrictions, IP/device restrictions, and loss of website or game access. If a payment issue is legitimate, contact support first so staff can review it with the order record.
Evidence
For payment review and PayPal dispute response, Buried614 may retain order details, PayPal transaction references, payer email supplied by PayPal, in-game username, accepted policy version, acceptance time, IP hash, webhook status, and game mirror/claim records.